Management and negotiating conflict style
Because of our differences, we communicate, we are challenged, and we are driven to find creative solutions to problems. This skill focuses on staying mindful or aware of the organizational environment.
Such fundamental differences may affect both the ways in which the parties express themselves and how they are likely to interpret the communication they receive.
In general, if negotiators strive for using a collaborative style, they incorporate the relationship focus of an accommodating style, the assertiveness on own needs of a competitive style, the caution and observational skills of the avoiding style, and value maximization often neglected by the compromising style.
This creates a situation where conflict is inevitable. Collaborative negotiators focus on making sure all parties have their needs met in an agreement. For instance, in a conflict centered on bids by two alternative suppliers, the best choice might well be a competing strategy with a winner and loser.
Collaboration particularly works in a situation where it is important for the parties involved to agree and continue an amicable relationship. Economic downturns The world economy often takes unpredictable turns.
Such differences may blur meanings. This may simply be a false perspective, but even the slightest tint of favoritism for one employee over another can stoke the fires of conflict.
Since avoiders dislike conflict and struggle with direct communication, they come off as passive-aggressive.
Conflict management styles pdf
Collaborating Collaboration plays a major role within conflict resolution and requires great courage and much consideration. The action step begins to actively implement the chosen conflict-handling mode. Doing so could make things worse. In conflict resolution, avoiding negotiators work best in situations where the investment of time to resolve the issue outweighs the outcome of the discussion. This style is lower in assertiveness and higher in cooperativeness. Collaborating Conflict Resolution Style. Personality clashes Add a teaspoon of vegetable oil to a half cup of water, cover with a lid and shake it well. There are many different ways to respond to conflict situations; some conflict styles involve a considerate or cooperative approach while others involve either a competitive or passive approach. In other words, this method of handling conflict acts less as a conflict intervention and more as true conflict management. While it is important to figure out what caused the conflict in the first place, doing so when faced with a conflict is not the ideal time. These negotiators tend to emphasize the relationship as more important than the substance of the agreement.It works very well in environments where collaboration is encouraged and the people involved already hold a high level of trust for each other. This skill provides the foundation for all parties to learn from and understand each other.
It is in this key respect that the collaborative mode of conflict management differs from the other four conflict-handling modes.